Website Maintenance And Support 

making sure your digital business is doing well

call us 1300 783 985

Website Support & Maintenance

The TLC it needs to grow

A website is not a street sign. For it to be visible it needs periodic attention. Google wants to see that the website in maintained, the content gets changed occasionally and that the improvement recommendations Google makes are not being ignored. It is important for your business to see and measure the amount of traffic coming to your site and how they behave once on the website. So that the website could be optimised and provide a better service to your potential clients.

Our 

support

There when you need it

We offer up to 30 minutes per week support packages. You can call us and speak to our support staff here in Australia. We’ll help you with any Wix related issue no matter how complicated or difficult. From Technical issues to editor related questions, social media, blog, SEO, app configuration and any other issue with your website

Quarterly Site

Reporting

Track and Tune

Each month we send you a report with the statistics on how well your website is doing. The report specifies who is getting to your website, where they are coming from, how they have arrived and what they did once on the website. Each quarter you will receive a list of recommendations based on the numbers in the monthly reports. These could be addressed with the support staff.

Maintenance

The C in TLC

Each month our specialists will run an inspection of the website using our website assessment tools. They will correct any vulnerabilities they come across which are posing a risk for the website and add these to the monthly report as well as any recommendations that could be discussed with the support team.

Annual Website review

Deep Dive

Our annual review is the key service in this package. It takes all aspects measured over the year into account and makes specific recommendations on how to do a correct optimisation of the website so that it achieves the two main goals of the website. 

  • Appease Google. Make the search engine like your website, understand what your business is about and who/where is your target customer at. 

  • Optimise the user experience so that the people landing on your site would find it appealing, understand how to navigate through the content with ease and convert. 

  • Website review and report done by two different experts in SEO and User Experience.

  • Loading Time optimisation on 10 key pages. 

  • Website Backup 

  • Broken link scan and fixing 

  • 3 hours Digital Strategy and design to implement and maintain best practice current user experience guidelines.

  • Complete security scan to keep your website safe from vulnerabilities.

Maintenance

The C in TLC

Each month our specialists will run an inspection of the website using our website assessment tools. They will correct any vulnerabilities they come across which are posing a risk for the website and add these to the monthly report as well as any recommendations that could be discussed with the support team.

Light weight

Small Business

Initial Website Audit 

Support each month 

Detailed Monthly Report 

24/7 Uptime Monitoring  

Yearly Website Backups

Security Monitoring

Unlimited Email Support Requests 

Wix Training Videos 

Google Analytics Report 

mid weight

Average Size

Initial Website Audit 

Support each month 

Detailed Monthly Report 

24/7 Up-time Monitoring 

Monthly Website Backups 

Security Monitoring

Unlimited Email Support Requests 

Wix Training Videos 

Google Analytics Report 

Quarterly Website Review 

Scan and fix broken links 

heavy weight

Big Business

Initial Website Audit 

Support each month 

Detailed Monthly Report 

24/7 Uptime Monitoring 

Weekly Website Backups 

Security Monitoring

Unlimited Email Support Requests 

Wix Training Videos 

Google Analytics Report 

Quarterly Website Review 

Scan and fix broken links  

Priority Support 

Image optimization to speed up your site

Monthly Strategy Call 30 mins

Call us on 1300 783 985 or send us a message

WiX EXPERTS

Contact

​Tel: 1300 783 985​

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